What KPIs should we use to measure whether automated inspections are worth it?

The best KPIs for evaluating automated inspections are the ones that show better coverage, less manual effort, stronger documentation, and faster follow-up. Avoid measuring only whether the system was deployed; measure whether inspection quality improved.

Useful KPIs include inspection completion rate, checkpoint completion rate, missed checkpoint count, evidence capture rate, inspection time per route, reporting time saved, number of actionable findings, follow-up closure time, and audit-ready reports generated.

The reason these metrics matter is that inspection automation should improve operational discipline, not just replace a manual task. For example, reducing manual reporting time is valuable, but not if missed checkpoints increase. Similarly, capturing more evidence is useful only if it helps managers act on findings.

FacilityOps AI is best evaluated through a pilot with clear baseline data. Compare current manual inspection performance against structured inspection records, missed-check visibility, reporting effort, and follow-up tracking.